Losing social media followers?

Published: Mon, 12/28/20

To read Nader Anise's bio on Wikipedia, go to:

https://en.wikipedia.org/wiki/Nader_Anise

Dear ,

If you experience a sudden drop in your social media followers... or... if you notice a lack of follower build up...

... one thing you should examine is your customer service.

Your social media following and customer service satisfaction may be directly related.

According to Sprout Social https://sproutsocial.com/insights/stats-for-marketing-in-2021/

Poor customer service will chase away your social followers

"If social customer service wasn’t already a top priority, it needs to be on your radar headed into 2021. With 49% of consumers saying they’ll unfollow brands because of poor customer service, marketers can’t afford to ignore any questions they receive from followers online.

As you think about how to improve your marketing in 2021, take a moment to evaluate how customer inquiries are handled and where your team can best support. Look for opportunities to answer simple questions directly and leverage tools like social listening to ensure no message is left behind. Even pointing someone in the right direction goes a long way, like when the Riot Fest social media team wasn’t able to resolve a customer issue on the spot. The Chicago music festival, known for its sarcastic banter, responded with a suggestion to direct the inquiry to a different department."

Customer service is more important than ever as people have become accustomed to being catered to and having their issues resolved QUICKLY.

With great customer service you can build an army of raving fans and social followers.

Until next time...

And, remember, K.I.C. (Keep It Coptic).

To read Nader Anise's bio on Wikipedia, go to:

https://en.wikipedia.org/wiki/Nader_Anise

Your friend,

Nader

Founder of the Coptic Chamber

ABOUT NADER ANISE

For the last 30 years, Nader’s talents as a marketing strategist and copywriter have generated hundreds of millions of dollars for himself and his clients. In addition, he is a recognized PR expert, and has been featured in countless media outlets such as: The Wall Street Journal, NBC, CBS, Forbes, Bloomberg and USA Today.

Nader’s storied marketing and sales experience has enabled him to mentor business owners in all types of industries, including: legal, medical, financial, therapeutic, mortgage, investment, wealth, retail, insurance, transportation, pharmaceutical, clothing, restaurant, real estate, education, insurance, construction, internet, telecommunications, manufacturing and many others.

Nader has educated over 25,000 business owners from all around the world on sales and marketing.

To read Nader Anise's bio on Wikipedia, go to:

https://en.wikipedia.org/wiki/Nader_Anise

3 AMAZING FACTS ABOUT NADER ANISE, ESQ.

FACT #1: In 2001, Nader wrote a one page press release that generated over $2,200,000 in free national publicity.

FACT #2: Within four years of starting his law practice, Nader was featured on the cover of Lawyers Weekly USA section B (currently Lawyers USA) and was lauded for his remarkable achievement of building a "thriving law practice... without spending a penny on advertising."

FACT #3: Nader landed on the cover of the Wall Street Journal after sending the editor a cold email with a subject line that consisted of nine words, including, ONE key, riveting word.

(BONUS FACT): Nader wrote a direct mail letter for a small business that created such an overwhelming response, the owner sent Nader a frantic email with the message: "You're killing me with all the new business. We are busting at the seams and all my employees are freaking out..."

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