To read Nader Anise's bio on Wikipedia, go to:
Dear ,
I was shopping in a department store last Saturday.
Believe it or not, I don't mind clothes shopping. Truth be told, sometimes I rather enjoy it.
But what I don't enjoy is being insulted by the salesperson.
It was not only uncalled for, frankly, it was shocking?
What happened to the customer is always right?
So I guess you want to know what happened...
Well, without boring you too many details, I took three or four pieces into the dressing room to check the fit. When I walked outside the room and back into the men's department (to find other sizes), the salesperson obviously thought I was finished trying things on and was leaving for good.
Salesperson: "Because of COVID, people should take the clothes out of the dressing room and put them back. At least that's what the considerate people do."
Me: "Are you saying I'm not courteous?"
Salesperson: No reply.
Me: "Well, you just lost a sale. I hope it was worth it insulting me."
Obviously, it was a misunderstanding but the damage was already done.
She might have been having a bad day or maybe her kid was sick or something... but clearly... that's no way to talk to a customer.
Always remember that without your customer you have no business. ALWAYS ALWAYS remember that.
I like this quote by Jeff Bezos, Founder of Amazon, about the importance of the customer:
“The most important single thing is to focus obsessively on the customers. Our goal is to be the world’s most customer-centric company.”
That's a great goal we should emulate.
Until next time...
And, remember, K.I.C. (Keep It Coptic).
To read Nader Anise's bio on Wikipedia, go to:
Your friend,
Nader
Founder of the Coptic Chamber
ABOUT NADER ANISE
For the last 30 years, Nader’s talents as a marketing strategist and copywriter have generated hundreds of millions of dollars for himself and his clients. In addition, he is a recognized PR expert, and has been featured in countless media outlets such as: The Wall Street Journal, NBC, CBS, Forbes, Bloomberg and USA Today.
Nader’s storied marketing and sales experience has enabled him to mentor business owners in all types of industries, including: legal, medical, financial, therapeutic, mortgage, investment, wealth, retail, insurance, transportation, pharmaceutical, clothing, restaurant, real estate, education, insurance, construction, internet, telecommunications, manufacturing and many others.
Nader has trained over 25,000 business owners from all around the world on sales and marketing.
To read Nader Anise's bio on Wikipedia, go to:
3 AMAZING FACTS ABOUT NADER ANISE, ESQ.
FACT #1: In 2001, Nader wrote a one page press release that generated over $2,200,000 in free national publicity.
FACT #2: Within four years of starting his law practice, Nader was featured on the cover of Lawyers Weekly USA section B (currently Lawyers USA) and was lauded for his remarkable achievement of building a "thriving law practice... without spending a penny on advertising."
FACT #3: Nader landed on the cover of the Wall Street Journal after sending the editor a cold email with a subject line that consisted of nine words, including, ONE key, riveting word.
(BONUS FACT): Nader wrote a direct mail letter for a small business that created such an overwhelming response, the owner sent Nader a frantic email with the message: "You're killing me with all the new business. We are busting at the seams and all my employees are freaking out..."
Subscribe to our YouTube channel:
Did you enjoy this newsletter? Please share it using one of the buttons below:
|
|
|
